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Privacy Policy
How PureVialKits collects, uses and protects your information.
Information we collect
We collect information necessary to fulfill orders, maintain laboratory accounts, and operate our store. When you place an order, we collect your name, email address, phone number (if provided), shipping address, billing address, and the specific research kit contents of your order.
If you establish a customer account, we collect your name, email address, and technical authentication and device session identifiers associated with your sign-in activity.
When you submit messages through our website contact form or email our laboratory support, we retain your message contents and provided contact details. Additionally, our servers automatically collect basic technical data, including your browser type, operating system, and the pages visited, to deliver and maintain the functionality of the website.
How we use it
We use your personal and order data strictly for legitimate operational and research logistics purposes:
- To verify order details, process acquisitions, and ship 10-vial research kits to domestic addresses in the United States.
- To generate and transmit the manual Bitcoin (BTC) or USDC payment link to the email address on your order, along with real-time order status notifications and dispatch updates.
- To respond to laboratory inquiries, research support communications, and order lookup requests.
- To detect, investigate, and prevent fraudulent activity, unauthorized account access, or misuse of our catalog.
- To meet applicable accounting, tax, and legal record-keeping obligations.
Payments
PureVialKits does not collect, process, or store credit card or debit card numbers. No payment card data is ever handled on our servers.
All transactions settle via Bitcoin (BTC) or USD Coin (USDC). Orders are submitted with our pay-later method, after which an individualized crypto payment link is emailed to you. These payment links are hosted and processed through a secure third-party crypto payment service.
The payment service receives only the transaction details required to generate the settlement invoice, verify blockchain confirmation, and notify us when settlement is complete. That service operates under its own independent privacy policy and security practices. For details on the order settlement workflow, please review our Pay with Crypto page.
Retention and security
We retain order archives and account records for as long as necessary to satisfy legitimate laboratory business needs, resolve disputes, and fulfill mandatory tax and legal accounting requirements.
We maintain reasonable technical, administrative, and physical safeguards to preserve the confidentiality and integrity of your data. However, please note that no method of transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.
Your choices
You have the right to request access to the personal data we hold about you, to request correction of inaccurate details, or to request deletion of your information, subject to mandatory legal and commercial record-keeping requirements.
You may also opt out of promotional communications at any time. We honor state-law privacy rights for United States residents where applicable.
To exercise any of these rights, please submit your request through our Contact page.
Children
PureVialKits is intended exclusively for authorized adult laboratory researchers and institutional personnel. This site is not intended for anyone under the age of 18, and we do not knowingly solicit or collect personal information from minors.
Changes to this policy
We may periodically update this Privacy Policy to reflect modifications to our laboratory logistics, technical infrastructure, or legal obligations. Updates will be published on this page with a revised status notation.
If you have questions regarding this policy or our data practices, please reach out to our support team via our Contact page.